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Products
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About Us
Contact Us
Manage Inventory
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Co-op Swap Seller FAQs
Co-op Swap Seller FAQs
FAQ Categories
General (2)
Is this strictly a B2B marketplace or will our customers engage with Co-op Swap via our website?
Can I purchase Co-op Swap products on behalf of my customers?
Product Categories (1)
Where can I find a comprehensive list of product categories available on the Co-op Swap website?
Products (1)
How do I create products in my seller account?
Offers (3)
If more than one Member adds an offer on the same product, what offer gets shown and who gets the sale?
What should I price my offers at?
Is there a template I can use to create offers?
Shipping Charges (2)
What if the buyer doesn’t have a shipping account?
Does this integrate with ShipStation or any other shipping estimator?
Payments & Credit Terms (5)
Do we need to extend credit to all Co-op Swap and BLUE HAWK Members?
Can my customers pay using a credit card?
When a customer places an order, when does their credit card get charged?
What do I do if a customer submits an order with a credit card and I don’t have enough inventory to fulfill their order?
How do I (the seller) get paid?
Sales Tax & Exemptions (2)
Will the buyer profile automatically have sales tax exempt forms?
How do we prove tax exempt?
Data & Analytics (2)
Do we collect customer information on the website to streamline data entry and facilitate reorders?
Does the Co-op Swap site monitor customer shopping habits and interactions?
System Integration (1)
Is there a way to tie our ERP directly to the site so the offers listed display accurate available stock levels?
Information & Support (1)
Where can I find product information and technical support guides for Seller and Buyer accounts?
