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Requests for the return of standard products can be made within thirty (30) days of receipt of product by contacting the Customer Service Department of the Blue Hawk Seller. The associated Customer Service Department will authorize and issue a Return Material Authorization (RMA). Returned merchandise must be listed on an invoice with original packaging and conform to minimum package requirements. Returned merchandise may be subject to a restocking fee.

Please note that custom, special order and close-out products are marked on the website and sold as ‘non-cancelable and non-returnable’ (NCNR), meaning the product cannot be returned, exchanged or refunded.